Careers

Come and join us and be a part of something bigger than yourself

We focus on our guests and their experience as much as we support and motivate our team. please submit a cv for full-time and freelancers or a proposal letter for renting our place.

If you think you can bring something to our team, we would still love to hear from you. if the positions above are different from your skill set, send us your details below.

Our Apprentices

We have a proven record of developing the next generation of hairdressers, from leaving high school and beyond!

We offer excellent opportunities for college students, who will receive quality salon experience, mentor support and the opportunity to be involved in the ASU salon community incentives and industry competitions whilst gaining recognized qualifications via college.

Who is the position suited to?

Anyone who wants valuable salon experience whilst they learn skills to become a qualified hairdresser at college.

Application details and start date

Apply via the online application form.

We have flexible hours to suit college commitments and can cater for an immediate start.

Apply Here

Find Your Tribe

Our multi-functional space is available to hire

Freelance hair stylists looking for a flexible workspace,

Studio hire for photoshoots,
Yoga and Fitness classes,
Indoor and outdoor events.
Salon and team hire for wedding party preparation

We know it takes a village to produce excellence so we are here to provide the village, with affordable rates and packages.

Our sustainable furnishings are purpose built with wheels and detachable, to move and place as you desire.

If you would like more information on hiring this space, Fill in the form and we will get back to you shortly.

Apply Here

Freelance Pricing incl VAT

A destination for Freelance Hairstylists to hire space short term and long term - Hourly rate /Day rate/ Weekly rate/ Monthly rate.

Freelance Pricing incl VAT:

£2000 per month, includes storage, client beverages and the use of the salon for photoshoots.

£600 per week,
£200 per day,
£25 per hourly rate.

The use of salon colour is invoiced separately.

Salon retail products are available to sell with commission.

Apply Here

We also offer Hotdesking

Up to two people can book at a time.

includes the use of a large desk space, high chairs, garden, wifi and unlimited beverages.

Hourly rate: £15 per hour

Book Here

CAREERS

HAIR PROFESSIONALS

Apply now

Turn your hairdressing dreams into success and achievement!

Recruiting now for an experienced hairdresser to join a busy and dynamic team and help keep our Clapham client’s looking and feeling fabulous!

The position is for you if you'd like:

Paid Holidays,
Flexible Working Hours,
Training and development opportunities,
Pension Contributions,
To be part of an inclusive team,
Uncapped earning potential,
Stock provided,

All marketing and admin done for you so that your spare time really is your own.

Ready for a fantastic career, stable and uncapped income with your spare time as your own?

SALON CULTURE

We are dreamers, believers and high achievers. We believe in team work and help each other to achieve our goals.

THE PEOPLE

Since opening, The team has evolved and grown. But we’re not stopping, we are looking to add to the ASU team to ensure our clients have the best hair and education experts on hand.

WORKSPACE AND LOCATION

We are based in the heart of Clapham next to the beautiful nestled among an array of independent businesses, cafe’s and fitness hubs. We offer a working environment that is modern, creative and reflects who we are.

ASU Apprenticeships

Apply now

A career in hairdressing with the very best start.

Valuable Salon Experience!
Kick-start your career in hairdressing in the company of those who will guide you to success!

We are looking for our next superstar apprentice and have space for 1 lucky individual to start their journey in a salon-based apprenticeship.
You will work in a busy and reputable high street salon, based in Clapham, with a brilliant team.

Learning from the best, in a real salon environment, with the very best products, plus earn while you learn. Get to know who we are and what we stand for here.

Do you offer options for covering gray hair?

Yes, we provide various options for gray coverage, including full coverage, blending, and highlighting, tailored to your preference.
How long will the color last?

The longevity of hair color depends on the type of service, hair type, and aftercare. Permanent color typically lasts until it grows out, while semi-permanent color fades gradually over a few weeks.
How do I choose the right color for my hair?

Our experienced colorists will consult with you to determine the best color options based on your skin tone, hair type, lifestyle, and personal preferences.
What products do you use for coloring?

We use high-quality, professional-grade hair color products that are designed to provide vibrant, long-lasting results while being gentle on the hair.
Do I need to book a consultation before getting my hair colored?

We will always have an in depth consultation for all clients or major color changes to discuss your goals, assess your hair condition, and provide a customized plan. We require a skin test from all new clients of the salon, atleast 48 hours prior to any colour service and do an skin test on all new clients to the salon.
Can you fix a previous color job that didn't turn out well?

Yes, we offer color correction services to address any issues with previous color work. Our colorists will assess the situation and create a plan to achieve your desired result.
Is there any special care needed after getting my hair colored?

Yes, we recommend using color-safe shampoos and conditioners, avoiding excessive heat styling, and protecting your hair from sun exposure to maintain color vibrancy. Our stylists can provide specific product recommendations.
Are your color products safe for sensitive scalps?

We offer a range of products, including options suitable for sensitive scalps. Please inform your colorist if you have any sensitivities or allergies, and we can adjust the products accordingly.
What types of color services do you offer?

We offer a range of color services including full colour, ,bleaching, highlights, lowlights, balayage, ombre, color correction, and creative coloring.
How long does a color service typically take?

The time varies depending on the service. A basic color may take 1-2 hours, while more complex services like balayage or color correction can take several hours. We'll provide an estimate during your consultation.
How long does the grey blending process take?

Depending on your hair history and goals, it can range from a full day to a six-month journey.
What if I’m not sure which journey is right for me?

We recommend starting with an online consultation to assess your needs and suggest the best path forward.
Is grey blending suitable for all hair types and colours?

Absolutely! We tailor our approach to best suit your natural hair colour and condition.
How long does it last?

Up to 4 months depending on hair type and maintenance regime.
How is it different to a permanent straightening?

Bhave Smoothing therapy is heat activated and does not permanently change the internal structure of the hair. It washes out slowly over time and conquers the frizz by smoothing out the hair cuticle, making hair more manageable and quicker to dry.
Is a keratin smoothing right for you?

Bhave Smoothing drastically reduces styling time, making hair easy to manage. Ideal for anyone who struggles with frizz or has curly and difficult to manage hair.
Can I have this service performed while pregnant or breastfeeding?

While there are no known adverse side effects, pregnant women and nursing moms should consult a physician prior to any type of treatment.
Is a keratin smoothing right for you?

Bhave Smoothing drastically reduces styling time, making hair easy to manage. Ideal for anyone who struggles with frizz or has curly and difficult to manage hair.
When can I colour my hair?

We recommend that any lightening services (especially a full or half head of highlights) be applied BEFORE your keratin smoothing service. Bleach will strip out the keratin and negate the results. You can have a few scattered highlights or foil root touch-ups AFTER. All tinting, toning or semi-permanent coloring is recommended AFTER your keratin smoothing service.
When can I colour my hair?

We recommend that any lightening services (especially a full or half head of highlights) be applied BEFORE your keratin smoothing service. Bleach will strip out the keratin and negate the results. You can have a few scattered highlights or foil root touch-ups AFTER. All tinting, toning or semi-permanent coloring is recommended AFTER your keratin smoothing service.
Can I have this service performed while pregnant or breastfeeding?

While there are no known adverse side effects, pregnant women and nursing moms should consult a physician prior to any type of treatment.
How is it different to a permanent straightening?

Bhave Smoothing therapy is heat activated and does not permanently change the internal structure of the hair. It washes out slowly over time and conquers the frizz by smoothing out the hair cuticle, making hair more manageable and quicker to dry.
How can I achieve long-lasting result?

To help keep the mood smooth and bouncy, we recommend using the Bhave hair care range of shampoos, conditioners and styling products specifically formulated to help prolong the lifespan - now who wouldn't want that?
How can I achieve long-lasting result?

To help keep the mood smooth and bouncy, we recommend using the Bhave hair care range of shampoos, conditioners and styling products specifically formulated to help prolong the lifespan - now who wouldn't want that?
What results can I expect?

A reduction in frizz, manageable and easy to style hair in a fraction of the time. Results vary according to hair type. Ask your hairdresser to perform a strand test before proceeding to get a realistic idea of what results you can expect.
Will my hair go straight?

All hair types differ. Keratin smoothing is designed to make hair easier and quicker to manage. Some may be able to "wash & go" and others will have to apply some heat (e.g. hairdryer) to activate and achieve a smoother result.
Will my hair go straight?

All hair types differ. Keratin smoothing is designed to make hair easier and quicker to manage. Some may be able to "wash & go" and others will have to apply some heat (e.g. hairdryer) to activate and achieve a smoother result.
How long does it last?

Up to 4 months depending on hair type and maintenance regime.
What results can I expect?

A reduction in frizz, manageable and easy to style hair in a fraction of the time. Results vary according to hair type. Ask your hairdresser to perform a strand test before proceeding to get a realistic idea of what results you can expect.
Will hair extensions damage my natural hair?

When applied and maintained correctly, hair extensions should not damage your natural hair. Our trained professionals ensure safe application techniques and provide guidance on proper maintenance to minimize any potential risk.
How do I care for my hair extensions?

Proper care includes gentle washing with sulfate-free products, regular brushing to prevent tangling, avoiding excessive heat, and following specific care instructions provided by your stylist. We also recommend regular maintenance appointments.
Do you offer maintenance or removal services for hair extensions?

Yes, we provide maintenance services, such as repositioning and re-taping, as well as safe removal of extensions. Regular maintenance appointments are recommended to keep your extensions looking their best and to protect your natural hair.
How long do hair extensions last?

The lifespan of hair extensions varies depending on the type and how well they are maintained. Generally, tape-in and micro-link extensions last 6-8 weeks, while sew-in and fusion extensions can last 2-3 months before a maintenance session is required. Most extensions can be reused for up to a year with proper care.
How much do hair extensions cost?

The cost of hair extensions varies based on the type, length, quality of hair, and installation method. A consultation is recommended to provide a precise quote tailored to your desired look and hair type.
Can I swim or exercise with hair extensions?

Yes, but it's important to take precautions. We recommend wearing a swim cap and rinsing hair immediately after swimming in chlorine or salt water. For exercise, keep hair tied back or plaited to avoid tangling and sweat buildup.
How are hair extensions matched to my natural hair?

Our stylists will match the color, texture, and length of the extensions to your natural hair for a seamless blend. We may custom order extensions if needed to ensure a perfect match.
What types of hair extensions do you offer?

We offer a variety of hair extensions, including tape-in, micro and nano-link, sew-in (weave), keratin fusion. Our stylists will help you choose the best type based on your hair type, lifestyle, and desired look.
Can I color or style my hair extensions?

Human hair extensions can typically be colored and styled like natural hair. However, synthetic extensions cannot be colored and should be styled with caution. Always consult your stylist before applying color or heat to your extensions.
What is the installation process like?

The process varies depending on the type of extensions. It can range from a quick session to 4-5 hours for more permanent methods like fusion or micro/nano-links. Your stylist will explain the process and time required during your consultation.
What bridal hair services do you offer?

We offer a full range of bridal hair services, including consultations, trial runs, bridal updos, down styles, and styling for bridesmaids, flower girls, and other members of the bridal party.
How do you ensure my hairstyle will last throughout the wedding day?

Our stylists use high-quality products and techniques to ensure your hairstyle remains intact and beautiful throughout the day and evening. We also provide touch-up kits for added security.
What are the payment and cancellation policies for bridal services?

A deposit is usually required to secure your booking, with the balance due before or on the wedding day. Our cancellation policy requires notice within a specified period to receive a refund, which will be detailed in our cancellation policy.
Do you offer packages that include both hair, makeup and photography services?

Yes, we can offer combined hair, makeup and photography packages for brides and bridal parties. This can provide a cohesive look and streamline your preparation process.
Do you offer hair trials before the wedding day?

Yes, we highly recommend a hair trial to ensure you are satisfied with your chosen style. The trial allows you to try out different looks and make adjustments ahead of the big day.
Do you provide styling for the entire bridal party?

Yes, we offer styling services for bridesmaids, mothers of the bride and groom, flower girls, and other attendants. Group packages are available for convenience and cost savings.
How far in advance should I book my bridal hair appointment?

It's best to book your bridal hair appointment as early as possible, ideally 6-12 months in advance, especially during peak wedding season. This ensures availability and ample time for trial sessions.
What should I bring to my bridal hair consultation?

Bring any accessories you plan to wear (such as veils, hairpieces, or tiaras), inspiration photos, and images of your dress. These help our stylist create a cohesive look that complements your overall bridal style.
How can I prepare my hair for the wedding day?

We recommend getting a trim and any necessary color treatments 1-2 weeks before the wedding. Avoid experimenting with new products or styles close to the date. Your stylist will provide specific recommendations based on your chosen style.
Can you accommodate on-site styling for the wedding day?

Yes, we offer on-site bridal styling services. Our team can travel to your wedding venue or preparation location for your convenience.
How long does a typical styling appointment take?

The time varies depending on the complexity of the style. Simple styles like blowouts may take 30-45 minutes, while more intricate styles like updos or braids can take up to 1-2 hours.
Do I need to wash my hair before coming in for a styling appointment?

It depends on the style you want. For most styles, it’s best to come with clean, dry hair. However, for updos or intricate styles, slightly dirty hair may hold better. Our stylist will advise you based on your desired look.
What types of hair styling services do you offer?

We offer a variety of styling services including blowouts, updos, braids, curls, straightening, and special occasion styles. Our stylists can create looks ranging from casual to formal.
Can I bring in a photo of the style I want?

Absolutely! Bringing in photos can help communicate your desired look. Our stylists will work with you to achieve a style that suits your preferences and hair type.
Do you offer styling services for all hair types and lengths?

Yes, we cater to all hair types and lengths, including short, medium, long, straight, wavy, curly, and coily hair. Our stylists are experienced in working with diverse textures.
How often should I get a conditioning treatment?

The frequency depends on your hair type and condition. For dry or damaged hair, we recommend treatments every 2-4 weeks. For maintaining healthy hair, a treatment every 4-6 weeks is usually sufficient.
What are conditioning treatments?

Conditioning treatments are specialized hair care services designed to nourish, hydrate, and repair hair. They can help improve hair texture, manageability, and overall health.
Can conditioning treatments be combined with other salon services?

Yes, conditioning treatments can be added to other services like haircuts, coloring, or styling. This combination can enhance the overall results and improve hair health.
What should I do to maintain the benefits of a conditioning treatment?

To prolong the effects, use recommended home care products like sulfate-free shampoos and conditioners, minimize heat styling, and protect your hair from environmental stressors.
What are the benefits of conditioning treatments?

Benefits include enhanced hair hydration, reduced frizz, scalp stimulation, improved shine, increased strength, smoother texture, and easier styling. They also help protect hair from damage caused by heat styling and environmental factors.
Do conditioning treatments have any side effects?

Conditioning treatments are generally safe, but it’s important to inform your stylist of any allergies or sensitivities. Some treatments, like protein treatments, may not be suitable for all hair types and could potentially lead to stiffness if overused.
Are these treatments safe for all hair types?

Yes, we offer treatments suitable for all hair types, including fine, thick, curly, straight, and chemically treated hair. Our stylists customize the treatment to ensure it meets your specific hair care needs.
How do I know which conditioning treatment is right for my hair?

Our stylists will assess your hair type and condition during a consultation and recommend the most suitable treatment based on your hair’s needs.
What types of conditioning treatments do you offer?

We offer a variety of treatments, including deep conditioning, protein treatments, moisture treatments, keratin treatments,colour boosters, and scalp-specific conditioners. Our scalp specific treatments are assessed with a in-depth diagnostic scalp camera.
How long does a conditioning treatment take?

The duration of a conditioning treatment typically ranges from 15 to 45 minutes, depending on the type of treatment and the specific needs of your hair.
Are scalp treatments safe for all hair types?

Yes, we offer treatments tailored to all hair types and scalp conditions. Our specialists will customize the service based on your specific needs and sensitivities.
What are scalp nurturing services?

Scalp nurturing services are treatments designed to improve scalp health. They may include exfoliation, hydration, and nourishment to promote a healthy scalp environment and support hair growth.
What should I do after a scalp treatment?

We advise following any specific aftercare instructions provided by your stylist, such as avoiding harsh shampoos or heavy styling products.
Are there any side effects or precautions I should be aware of?

Scalp treatments are generally safe, but it's important to inform your stylist of any allergies, skin sensitivities, or medical conditions. They will adjust the treatment accordingly to ensure your comfort and safety.
Can I combine scalp treatments with other salon services?

Yes, scalp nurturing services can often be combined with other treatments like haircuts, coloring, or styling. We recommend discussing this with your stylist to create a comprehensive plan.
What types of scalp treatments do you offer?

We offer a variety of treatments such as deep cleansing, exfoliation, scalp massages, hydration therapies, and treatments for specific issues like dandruff, dryness, or excess oil.
How do I know if I need a scalp treatment?

If you experience symptoms like itching, flakiness, dryness, excess oil, or hair thinning, a scalp treatment may be beneficial. Our stylists can assess your scalp condition and recommend an appropriate treatment.
What are the benefits of scalp nurturing treatments?

Benefits include improved scalp health, reduced dandruff, better hydration, unclogged hair follicles, relief from irritation, and potentially enhanced hair growth and quality.
How long does a scalp treatment take?

The duration of a scalp treatment typically ranges from 30 minutes to an hour, depending on the type and complexity of the service.
How often should I get a scalp treatment?

Frequency depends on your individual scalp condition and needs. Some clients benefit from monthly treatments, while others may only need them occassionally. Your stylist can recommend a schedule that works best for you.
Do you offer education for maintaining curls?

Absolutely! We provide specialist education to help you understand and maintain your curls at home, using our tried and tested methods.
What products do you use for curly hair?

We have a handpicked selection of products, specifically designed for curly hair, ensuring your curls get the treatment they deserve.
Can I still wear my hair straight after a curl-enhancing cut?

Absolutely, however, please make sure you discuss this with the stylist, as they may alter their cutting technique to suit your preferences. The curl treatment is not a permanent treatment and will only enhance your natural texture, it won’t alter the hair permanently.
I’m not sure what to book in for.

No problem, just complete the on online consultation and we will provide exact and bespoke advice to help you to move forward with the correct services and products to achieve your goal.
Do you have any tips for clients on how to maintain their curly hair cut at home?

Yes, to maintain your curly hair cut at home, we recommend: Use Products Designed for Curly Hair: Look for products that hydrate and define curls without weighing them down. Avoid products with sulfates and alcohols, which can dry out hair. Scrunch, Don't Rub: When drying hair, gently scrunch with a microfiber towel or cotton t-shirt to remove excess moisture. Avoid rubbing, which can cause frizz. Air Dry or Diffuse: Air drying is ideal for maintaining curl definition. If you need to speed up the process, use a diffuser on a low heat setting. Refresh Curls Between Washes: Use a water-based spray or leave-in conditioner to refresh curls between washes. Scrunch gently to reactivate the curl pattern. Avoid Heat Styling: Frequent heat styling can damage curls and cause frizz. Embrace your natural texture and limit heat styling as much as possible. Sleep on a Silk Pillowcase: Silk pillowcases reduce friction, which can help prevent frizz and breakage while you sleep. Regular Trims: Regular trims are essential for maintaining the shape and health of your curly cut. Visit our salon every 6-8 weeks for a touch-up. Remember, every curl pattern is unique. Experiment with different products and techniques to find what works best for your hair. And don't hesitate to ask your All Shook Up stylist for personalized advice on caring for your curls at home.
What is the steam infusion hydrating treatment?

This incredible treatment will leave your curls looking and feeling incredible. Gentle heat from a specific steam flow will allow the hydrating treatment to penetrate the deeper layers of your hair.
What are some products that are specifically designed for curly hair?

Some popular product types specifically designed for curly hair include: Sulfate-free Shampoos and Conditioners: These cleanse and hydrate without stripping natural oils, which are essential for maintaining healthy curls. Leave-in Conditioners and Creams: These provide moisture and definition, helping to control frizz and enhance curl pattern. Gels and Mousses: These styling products provide hold and definition, helping curls stay in place without becoming crunchy or stiff. Deep Conditioners and Hair Masks: These provide intense hydration and nourishment, restoring moisture and elasticity to dry or damaged curls. Oils and Serums: These add shine and smoothness, combat frizz, and protect curls from heat and environmental damage. Remember that different curl patterns and hair types may require different products. Consult with your stylist for personalized product recommendations based on your specific needs.
What results can I expect from a session with your curl specialists?

Our curl specialists focus on enhancing and embracing your natural curls, so you can expect: Defined, bouncy curls – Say goodbye to frizz and hello to well-shaped, vibrant curls. Easier styling – With a customized cut and expert tips, your curls will be more manageable at home. Healthier hair – Hydration and curl-friendly techniques lead to stronger, shinier locks. More confidence – Loving your natural texture can boost self-image and self-expression. Expert knowledge – You'll leave with the tools and know-how to care for and style your curls effortlessly. Our goal is to help you love and work with your curls, not against them!
Are there any weather-related cancellations?

Classes may be canceled or rescheduled due to inclement weather. Subscribers will be notified via email or SMS with the offer to use the conditioning hair treatment appointment instead.
What is included in the monthly subscription?

The subscription includes unlimited access and reduced pricing to outdoor yoga classes per week or month, priority booking, access to the outdoor space, reduced prices for special workshops or events, served beverages, conditioning salon treatments for your hair. The subscription includes unlimited access and reduced pricing to outdoor yoga classes per week or month, priority booking, access to the outdoor space, reduced prices for special workshops or events, served beverages, conditioning salon treatments for your hair. It's recommended to bring a yoga mat, water bottle, sunscreen, and any personal yoga props like blocks or straps.
Can I bring a friend to a class?

The subscription allows the member to bring a guest to a class for the same reduced price.
What is the cancellation policy for the subscription?

The subscription can be canceled at any time.
Do I need to book my spot in advance?

Yes, it's recommended to reserve your spot in advance as class sizes may be limited due to space constraints.
Can I join the classes as a beginner?

Yes, all levels are welcome. Instructors provide modifications and adjustments to accommodate all fitness levels and experience.
How are classes scheduled and communicated?

Class schedules and updates are usually communicated through email, social media, or the salon website.
Does the salon use high-quality products and techniques?

Reputable salons typically use professional-grade hair care products and cutting-edge styling techniques. Ask about the salon's product lines and inquire about the training and expertise of the stylists.
What is the salon's reputation and experience level?

Look for a salon with a strong reputation in the local community and experienced, skilled stylists. Check reviews online and ask friends for recommendations to gauge the salon's quality of service.
Is the salon clean, organized, and well-maintained?

A well-kept salon with a comfortable, inviting atmosphere can indicate the level of care and attention to detail. Observe the overall cleanliness and organization of the salon space during your visit. By considering these key factors, you can help find a hairdressing salon that will provide you with a positive and satisfactory experience.
Are there any restrictions on the types of events or services that can be held?

We generally accommodate a wide range of events and services, but they must align with the salon's professional environment. We do not permit activities that could cause damage, disruption, or that violate salon policies.
Can I personalize or decorate the space for my event?

Yes, you are welcome to personalize or decorate the space, provided no damage is done. Please discuss your plans with our staff to ensure they align with our guidelines and to coordinate any setup needs.
Are there any additional services available, such as catering or equipment rental?

We can assist in coordinating additional services like catering, AV equipment rental, and setup/cleanup staff. These services may incur additional fees and should be arranged in advance.
How can I book a space within the salon?

Space bookings can be made by contacting our reception or through our website. We recommend booking in advance to ensure availability, especially for peak times or special events.
Do you offer marketing or promotion assistance for events held in your space?

While we primarily provide the space, we can offer promotional support through our social media channels and in-salon signage. Discuss your needs with our team for more information on promotional opportunities.
Is there parking available for me and my clients or guests?

Yes, we can offer parking options for freelancers and their clients, as well as guests attending events. Please inquire about specific parking arrangements and any associated fees during the booking process.
What is your cancellation policy for space hire?

Our cancellation policy requires a certain notice period to receive a full or partial refund of the deposit. The exact terms depend on the type and duration of the booking. Please review these terms at the time of booking.
What types of spaces are available for hire?

We offer various spaces, including open salon areas, and multi-purpose spaces. These can be used for freelance hair services, workshops, photo shoots, or special events.
What is included in the space hire?

Depending on the space, amenities may include chairs, styling stations, mirrors, lighting, access to electrical outlets, Wi-Fi, and basic salon equipment. Additional equipment or services may be available upon request.
What are the rental rates and payment terms?

Rates vary based on the space, duration of hire, and any additional services required. Payment terms may include a deposit at the time of booking and the balance due before the start of the hire period. Specific rates and terms will be discussed during the booking process.
Can I upgrade or downgrade my subscription?

The subscriptions are flexible plans that allow you to upgrade or downgrade your based on your changing needs.
How much does the subscription cost?

Prices vary depending on the package and services offered.
What does the monthly subscription include?

The subscription typically covers specific services, blowouts, styling, treatments, and a retail promotion. Some plans may include unlimited services or a set number of visits per month.
Do I need to book appointments in advance?

Yes, it’s usually recommended to book appointments in advance to ensure availability, especially for popular time slots.
What happens if I miss a month? Can I roll over unused services?

Its required that you to use all services within the subscription period.
Are there any exclusive benefits for subscribers?

Subscribers may enjoy exclusive perks such as priority booking, special prices with value added bonuses and invitations to VIP events.
How are payments handled?

Payments are processed automatically each month through the details that we store from you.
Are products included in the subscription?

Most of our subscriptions focus on services, but also include discounts on salon products and complementary product samples.
Are there any restrictions on the types of hairstyles or services?

Some subscriptions may limit the types of styles or treatments covered. For example, premium services like complex updos, hair extensions might incur additional fees.
Can I share my subscription with family or friends?

Subscriptions are intended for individual use.
Can I cancel or pause my subscription?

We offer the option to cancel or pause subscriptions. Check the cancellation policy for details.
What should I do if I have a complaint or issue with a service?

It’s best to communicate any concerns directly with the salon. We have a customer service policy or satisfaction guarantee in place.
What if I want additional services not covered by my subscription?

Additional services can be added for an extra charge. It’s best to consult with the salon to understand the rates for services outside your subscription plan.
Is there a contract or commitment period?

The subscriptions are month-to-month rolling contract with the option to cancel at any time.
What does "gender-neutral salon" mean?

A gender-neutral salon provides services without categorizing them by gender, offering the same quality and variety of services to all clients, regardless of gender identity.
How are haircut prices determined?

Haircut prices are typically based on the complexity and length of the service rather than the client's gender. Factors such as hair length, style complexity, and additional services like washing or styling may influence the cost.
How do your stylists create precise cuts that last?

Our stylists use a combination of advanced techniques to ensure every cut is precise and long-lasting. It starts with a thorough consultation and hair analysis to understand your hair type, growth patterns, and desired look. They use precision cutting techniques to create clean lines that complement your features, along with texturizing and thinning methods to add movement and shape. By considering how your hair naturally grows, they tailor the cut for longevity. Plus, they’ll recommend styling tips and products so you can easily maintain your look at home.
What is the salon's policy on inclusivity and respect?

Our salon is committed to creating an inclusive and welcoming environment for everyone. We respect all clients' identities and preferences, and our staff is trained in providing respectful and affirming service.
How do you ensure a comfortable and safe experience for all clients?

We maintain a safe, clean, and respectful environment for all clients. Our staff is trained in sensitivity and confidentiality, ensuring that everyone feels comfortable and valued during their visit.
Can I bring in photos or examples of the style I want?

Yes, we encourage clients to bring photos or examples to help communicate their desired look. Our stylists are happy to work with you to achieve the style you want.
Are your stylists trained to work with all hair types and textures?

Yes, our stylists are experienced and trained in working with all hair types and textures, including straight, wavy, curly, and coily hair.
Do I need to specify my gender when booking an appointment?

No, you do not need to specify your gender when booking an appointment. We focus on the desired hairstyle and services rather than gender-based categories.
What are some common face shapes and how do they influence haircut recommendations?

Common face shapes and their influence on haircut recommendations: Oval: Considered the most versatile face shape, it suits most hairstyles. However, stylists may still recommend cuts that enhance the natural balance and symmetry of the face, such as long layers or a side-swept fringe. Round: To elongate the face and create the illusion of a more defined jawline, stylists may recommend cuts with volume on top and layers that frame the face. Short haircuts and blunt bangs should generally be avoided. Square: To soften the strong jawline, stylists may recommend cuts that add softness and movement around the face. Layered cuts, side-swept bangs, and waves or curls can be flattering. Heart: To balance the wider forehead and narrower chin, stylists may recommend cuts that add volume around the jawline. Chin-length bobs, layered cuts, and side-parted styles can be good choices. Diamond: To soften the angular cheekbones and create the illusion of a wider forehead and chin, stylists may recommend cuts that add volume at the crown and temples. Layered cuts, side-swept bangs, and curls or waves can be flattering. Oblong: To shorten the face and add width, stylists may recommend cuts that add volume on the sides. Chin-length bobs, blunt bangs, and styles that create the illusion of fullness around the cheekbones can be good choices. By understanding these common face shapes and their corresponding haircut recommendations, stylists can help clients choose styles that flatter their features and enhance their natural beauty.
How do I book an appointment, and what are your cancellation policies?

Appointments can be booked online, by phone, or in person. We have a 24-hour cancellation policy, and we ask clients to notify us as soon as possible if they need to reschedule or cancel.
What types of haircuts and styles do you offer?

We offer a full range of styles, including short, medium, and long haircuts, as well as fades, undercuts, layered cuts, and more. Our stylists are skilled in various techniques to suit individual preferences and needs.
How often will I need to retouch?

The effects are designed to last for months. Depending on your hair type and maintenance routine, you may need a touch-up every 4-6 months for Keratin, and 4-6 weeks for Texture Release.
Are the treatments suitable for all hair types?

Absolutely! The smoothing treatments are formulated to cater to various hair types. However, we recommend discussing any specific concerns with our specialists before the treatment.
Can I have the Smoothing treatment if my hair is coloured?

Absolutely, however we recommend having your hair coloured two weeks before/ after the Smoothing Service.
Is the treatment safe?

Safety is our priority. The Smoothing Treatments are a salon-grade procedure, and our experts ensure the best practices and products are used for your hair.
Is there any special care required post-treatment?

We have the recommended shampoo and styling products which will help maintain the treatment's effects available for purchase from the salon. Speak to your stylist on the day of your appointment for guidance. Other than that, just enjoy your fabulous hair!
How long does the Keratin treatment take?

The treatment takes up to 3 hours. While it might seem lengthy, think of the months of hassle-free, gorgeous hair you get in return!
How long does the Texture Release treatment take?

The service takes approximately 1.5 hours to complete.
How can your hair analysis consultation help me maintain a high-maintenance hair routine that lasts?

Our hair analysis consultation is tailored to support your desire for a long-lasting, high-maintenance routine by offering: Personalized Long-Term Plan: During the consultation, we’ll assess your hair’s current condition and discuss your lifestyle and long-term goals. This helps us create a personalized plan that includes treatments, products, and at-home care routines to keep your results looking fresh over time. Focus on Hair Health: Healthy hair is the foundation of any high-maintenance look. By addressing underlying issues and ensuring your hair is in optimal condition, we help create a style that lasts longer with fewer touch-ups. Product and Treatment Recommendations: We’ll recommend sustainable, high-quality products and treatments specifically suited to your hair type and needs, so your hair stays healthy and vibrant. Education and Empowerment: We’ll teach you how to properly care for your hair at home with tips on styling, product usage, and maintenance. This empowers you to keep your high-maintenance look between salon visits. Ongoing Support: We suggest regular follow-up appointments to monitor your progress and make any adjustments to your care plan, ensuring that your high-maintenance routine remains effective and sustainable. By taking a holistic approach, we help you achieve long-lasting results while respecting your busy schedule and commitment to sustainability.
What additional benefits does your hair analysis consultation provide beyond addressing my immediate hair concerns?

Our hair analysis consultation offers a range of additional benefits that align with your values and lifestyle, including: Stress Reduction and Peace of Mind: By taking the time to understand your concerns and creating a clear, personalized plan, we help alleviate any stress and uncertainty you may feel about your hair care. This allows you to relax and feel confident in your choices. Alignment with Sustainable Values: We prioritize sustainable and cruelty-free products and practices, which resonate with your eco-conscious lifestyle. This alignment reinforces your values and contributes to a sense of overall well-being. Self-Care and Empowerment: The consultation is an opportunity for you to prioritize self-care, invest in your appearance, and boost your confidence and sense of self-worth. By understanding your hair's unique needs, you’ll feel empowered to make informed decisions and take control of your hair health. Building a Relationship: Our commitment to listening and understanding your needs fosters a trusting relationship between you and our stylists. This ongoing support system ensures you feel comfortable and confident seeking guidance and advice on your hair care journey. Overall, our hair analysis consultation provides you with a holistic experience that goes beyond simply fixing your hair. It offers peace of mind, reinforces your values, promotes self-care, and builds a supportive relationship with our salon.
How does your hair analysis consultation help me understand my hair and scalp health?

Our hair analysis consultation provides a thorough understanding of your hair and scalp health by offering: Professional Assessment: Our trained stylists will conduct a detailed examination of your hair and scalp to identify any issues such as dryness, damage, or product buildup. Explanation of Findings: We’ll clearly explain our findings, highlighting any specific concerns and their potential causes in an easy-to-understand way. Education on Hair and Scalp: We’ll provide insights on how your lifestyle, habits, and overall well-being can impact your hair and scalp health. Addressing Root Causes: Instead of just treating the symptoms, we focus on identifying and addressing the root causes of any hair or scalp problems. By offering a professional assessment, clear explanations, and educational guidance, we help you take control of your hair and scalp health, empowering you to make informed decisions about your hair care routine.
How can your hair analysis consultation benefit my sustainable lifestyle choices?

Our hair analysis consultation supports your sustainable lifestyle by ensuring that the products and treatments we recommend align with your values. We prioritize sustainable, cruelty-free options, and take the time to understand your specific needs and concerns. This allows us to offer personalized solutions that minimize waste and maximize results, helping you maintain your commitment to sustainability without compromising the health and beauty of your hair.
What is the process of your Hair Analysis Consultation like?

The Hair Analysis Consultation process includes an in-depth consultation to understand your hair concerns, lifestyle, and goals. Our experts will then analyze your hair and scalp health, followed by creating a personalized plan tailored to your needs using sustainable products.
How does your hair analysis consultation help me achieve my hair care goals?

Our hair analysis consultation is designed to help you achieve your hair care goals through: Understanding Your Desires: We take the time to listen to your concerns, needs, and vision for your hair, ensuring we're aligned with your goals from the beginning. Expert Assessment: Our thorough hair and scalp analysis provides professional insight into your hair's current condition, helping us identify any underlying issues that might be hindering your progress. Personalized Roadmap: Based on our findings and your aspirations, we create a customized plan outlining the necessary steps, products, and treatments to help you reach your desired outcomes. Sustainable Solutions: We recommend sustainable and cruelty-free options that align with your values, ensuring you can maintain your results while staying true to your ethics. Professional Guidance and Support: We offer expert advice and ongoing support throughout your hair care journey, helping you stay on track and achieve your goals. By combining personalized attention, professional expertise, and sustainable practices, we empower you to confidently achieve the beautiful, healthy hair you desire.
How can your hair analysis consultation help me feel more at ease with my hair care choices, especially when it comes to sustainability and ethics?

Our hair analysis consultation is designed to alleviate any stress or anxiety by providing: Transparent and Detailed Information: We’ll clearly explain our sustainable and ethical practices, from how we source our products to how we run our salon, so you can feel confident that we share your values. Personalized Recommendations: We take the time to understand your specific concerns and offer tailored product and treatment suggestions that align with your sustainability goals, removing the guesswork and confusion. Building Trust and Confidence: Through open and honest communication, we build trust, assuring you that you can rely on us for ethical, sustainable hair care solutions. Empowerment Through Knowledge: We’ll educate you on sustainable hair care options and their benefits, empowering you to make informed decisions that align with your values and reduce any uncertainty. By addressing your concerns and demonstrating our commitment to sustainability, we help you feel confident and at ease with your hair care choices, giving you a sense of control and peace of mind.
How can your hair analysis consultation help me make informed decisions about my hair care?

Our hair analysis consultation helps you make confident, informed decisions by offering: Expert Knowledge: Our stylists are well-versed in hair care and can explain the science behind different products and treatments. This empowers you to understand how each option will affect your hair. Tailored Recommendations: After analyzing your hair and scalp, we provide personalized recommendations for products, treatments, and routines that are specifically designed to address your unique needs and concerns. Realistic Expectations: We help set clear, realistic expectations for the results you can achieve, as well as the time commitment involved. This ensures you make decisions that align with your goals and lifestyle. Open and Honest Communication: We foster a safe, open environment where you can ask questions and voice any concerns, so you feel comfortable and confident in your hair care choices. By offering expert advice, personalized guidance, and ongoing support, we empower you to make informed, confident decisions about your hair care that align with your values and lifestyle.